Terms of Service

By accessing or using any Algosys Limited website, mobile application, software product, or service (collectively "Services"), you agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

If you do not agree to these Terms, you may not access or use our Services.

These Terms apply to all visitors, users, and customers of Algosys Limited.

Algosys Limited provides AI-backed technology solutions including, but not limited to:

• Lending management and loan origination platforms
• Mobile banking platforms and USSD solutions
• SDK and API development and licensing
• Enterprise software systems and integrations
• AI automation engines and intelligent processing tools
• SMS platforms and bulk messaging infrastructure
• Point-of-sale and ERP systems
• DevOps, IT infrastructure, and cloud services
• Mobile application development (iOS and Android)

The specific features and functionality of each Service are described in applicable service agreements, product documentation, or onboarding materials provided to you.

To access certain Services, you may need to register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your credentials confidential and not share them with unauthorized parties
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activity that occurs under your account

Algosys reserves the right to refuse registration, cancel accounts, or remove content at our sole discretion.

You must be at least 18 years old to create an account and use our Services.

You agree not to use our Services to:

• Violate any applicable laws, regulations, or third-party rights
• Engage in unauthorized access, hacking, or attempting to probe our systems
• Transmit malware, viruses, or any code of a destructive or disruptive nature
• Harvest or collect user data without proper authorization
• Impersonate Algosys or any other person or entity
• Engage in any activity that interferes with or disrupts our Services
• Circumvent security or authentication measures
• Use our Services for money laundering, fraud, or any illegal financial activity
• Resell or sub-license our Services without prior written authorization

Violation of these restrictions may result in immediate termination of your account and, where appropriate, legal action.

All content, software, trademarks, service marks, trade names, logos, and other intellectual property associated with Algosys Services ("Algosys IP") are the exclusive property of Algosys Limited or its licensors.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Services for their intended purpose. This license does not include the right to:

• Copy, modify, or create derivative works of the Algosys IP
• Reverse engineer, decompile, or disassemble our software
• Sublicense, sell, or transfer any rights granted to you
• Remove any proprietary notices or labels

Any feedback or suggestions you provide about our Services may be used by Algosys without obligation to you.

Fees for our Services are as described in your applicable service agreement or product pricing page.

• All fees are quoted in USD unless otherwise specified
• Payment is due on the schedule outlined in your service agreement
• Subscription fees are billed in advance on a monthly or annual basis
• Overdue amounts may accrue interest at 1.5% per month or the maximum rate permitted by law
• We reserve the right to suspend Services for non-payment after written notice

You are responsible for all taxes applicable to your use of our Services (excluding taxes on Algosys's income). All fees are non-refundable unless otherwise stated in your agreement or required by law.

Each party agrees to maintain the confidentiality of the other party's non-public, proprietary information ("Confidential Information") and to use such information only for the purposes of the business relationship.

Confidential Information does not include information that: (a) is or becomes publicly known through no breach of this agreement; (b) was rightfully in the receiving party's possession before disclosure; (c) is independently developed without use of the disclosing party's information; or (d) must be disclosed by law or court order.

This confidentiality obligation survives termination of any agreement between the parties for a period of 3 years.

Your use of our Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in the Privacy Policy.

If there is any conflict between these Terms and the Privacy Policy on matters relating to the collection, use, or disclosure of personal data, the Privacy Policy will prevail.

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, ALGOSYS DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• Our Services will be uninterrupted, error-free, or completely secure
• Results obtained from using our Services will be accurate or reliable
• Any errors in the Services will be corrected

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ALGOSYS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO ALGOSYS IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) USD 100.

These limitations apply regardless of the legal theory on which the claim is based.

You agree to defend, indemnify, and hold harmless Algosys Limited and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your violation of these Terms
• Your violation of any applicable law or third-party rights
• Your use of our Services in a manner not authorized by these Terms
• Any content you submit, post, or transmit through our Services

Either party may terminate the service relationship:

• With 30 days written notice for convenience (unless a separate service agreement specifies otherwise)
• Immediately for material breach that is not cured within 14 days of written notice
• Immediately for violations involving illegal activity, fraud, or security threats

Upon termination, your right to use our Services ceases immediately. Provisions of these Terms that by their nature should survive termination will remain in effect, including intellectual property, confidentiality, liability limitations, and dispute resolution.

We will provide you with access to export your data for 30 days following termination, after which we may delete it in accordance with our data retention policy.

These Terms are governed by the laws of the Republic of Uganda without regard to conflict of law principles.

Any disputes arising from or relating to these Terms or our Services shall first be attempted to be resolved through good-faith negotiation between the parties. If negotiation fails, disputes shall be resolved through arbitration in Kampala, Uganda, in accordance with the rules of the Centre for Arbitration and Dispute Resolution (CADER).

Nothing prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction.

We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice of material changes via email to registered users or by prominent notice on our website.

Your continued use of our Services after the effective date of changes constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our Services before the effective date.

Entire Agreement: These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Algosys.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.

Waiver: Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights without restriction.

Force Majeure: Neither party will be liable for delays or failures caused by circumstances beyond their reasonable control.

Contact: questions@algosysco.com